At Radiant Muse Jewelry, we take pride in delivering elegance and craftsmanship to your doorstep. Every order is carefully packaged to ensure your delicate accessories arrive in pristine condition. Our team processes shipments within 1-2 business days, with a meticulous quality check to reflect the sophistication of our collections. Whether you're seeking timeless adornments or statement pieces, we prioritize secure and prompt delivery to complement your style journey.

Processing typically takes 1-2 business days after order confirmation. Delivery timelines vary based on your location and selected shipping method. Domestic orders generally arrive within 5-7 business days, while international shipments may require 10-20 business days. Seasonal peaks or unforeseen carrier delays may occasionally extend these estimates, but we proactively monitor all orders to minimize disruptions.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+ (up to $9,999).

Expedited shipping upgrades may be available during checkout for select regions.

We currently ship to over 50 countries across North America, Europe, and Asia-Pacific. Some remote areas or territories with complex customs regulations may experience restrictions. During checkout, our system will verify your address eligibility. For specific inquiries about unlisted destinations, please contact [email protected].

Once your order ships, you'll receive a confirmation email with a tracking number and carrier details. Monitor your package's journey directly through the carrier's website or via our order status portal. For consolidated international shipments, tracking may update at key transit points. If you encounter any discrepancies, our support team can assist with real-time updates.

While rare, delays can occur due to customs inspections or logistical challenges. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, please contact us at [email protected] with your order number. We'll collaborate with carriers to locate your package or initiate resolution procedures, including replacements or refunds when applicable.

International orders may be subject to customs fees, taxes, or import duties determined by your local authorities. These charges are the customer's responsibility and are not included in our pricing. We declare all packages accurately with harmonized system codes to facilitate smooth clearance. For guidance on potential fees, consult your country's customs office before ordering. Note that refusing to pay duties may result in package return or abandonment.